Is Working Solutions Legit? An Honest 2026 Review

Updated 2026-06-30 · First Paycheck

Short answer: Working Solutions is legit and one of the better-regarded remote customer-service companies, though you work as an independent contractor and pay varies by program. It is a real, BBB-listed company with generally positive worker reviews. Here is the honest 2026 picture.

What Working Solutions is

Working Solutions hires remote independent contractors for customer-service, sales, and tech-support programs across industries (travel, retail, healthcare, and more). It has been around for decades and is well established, so legitimacy is not in question. Importantly, Working Solutions does not charge you to apply or work, which already sets it apart from pay-to-start models.

What it really pays

Pay depends on the program and is often performance-influenced. Reported rates commonly land in the $10 to $30 an hour range depending on the contract, with some programs advertising around $30/hour for the right work. As a contractor you have no benefits and handle your own taxes, but the upside is flexible scheduling and legitimate, named-client work. Glassdoor reviews average around 3.6 out of 5, with about 71% of workers saying they would recommend it, which is strong for this category.

The honest catches

  • Independent contractor: no benefits, your own taxes, hours that vary by program.
  • Pay varies a lot: some programs pay well, others modestly, and some include performance pay.
  • Onboarding can take time: applications, screening, and unpaid program training are normal here.

These are ordinary trade-offs of contractor support work, not red flags.

Is it safe? Yes

Working Solutions pays its contractors and never charges a fee, so it passes our scam checks cleanly. The company even publishes its own work-from-home scam warnings. The real risk is impersonation, a fake "Working Solutions recruiter" running the fake-check scam. The genuine company never sends you a check to deposit and return, or asks you to pay. Verify through the official jobs.workingsolutions.com site and check anything odd with the Scam Smell Test.

Who it suits

A good fit if you want flexible, legitimate remote customer-service or sales work and are comfortable being self-employed. It is one of the more reputable options in this space, compare it with regular customer service jobs with no experience and score the trade-offs with Reality Check.

Frequently asked questions

Is Working Solutions a scam?

No. Working Solutions is a legitimate, long-established remote customer-service company with generally positive reviews and no fees to join. The trade-offs are contractor status and variable pay, not fraud.

How much does Working Solutions pay?

Pay varies by program, commonly in the $10 to $30 an hour range, with some contracts advertising around $30/hour and some including performance pay. You are paid as an independent contractor.

Does Working Solutions charge a fee?

No. It never charges you to apply or work. Any "recruiter" requesting payment or sending a check to deposit and return is an impersonation scam, not the real company.

Is Working Solutions a good company to work for?

For this category, yes. It scores around 3.6 out of 5 with roughly 71% of workers recommending it, which is strong. Just go in expecting contractor status and program-dependent pay.

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Run it through the free Reality Check and Scam Smell Test. Honest pay ranges, real scam flags, no hype.

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Julie James, founder of First Paycheck
Written by Julie James
Founder of First Paycheck. I research work-from-home jobs and scams so you can tell what's real before you spend a minute or a dollar. More about me →
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